Consulting, Cloud & AI

M&E, Banking and Retail

Analysis, Design & Development

Implementation & Integration

Best TV Broadcast Consultancy 2017

AI UK Business Elite of the Year 2017

Young IT Professional of the Year 2012

Young IT Professional of the Year 2017

Award Winning

Damon Neale - Managing Director

Business / Technical Analysis

Solution Architecture

Technical Project Management

Systems Integration

Test Management

10+ Years Experience in Media Industry

Detailed Knowledge of Media Formats

I know that the progress is very much attributable
to your effort
…everyone speaks VERY highly of you,
including me.

- David Ballew - VP

Your contributions to the project
and our team thus far have
been nothing short of stellar

- David Benson - MD, DSB Consulting

About Us

Mediate Solutions Ltd is a technology consultancy focused on assisting large organisations on major process and technology change projects. This typically begins with analysing the problem, inefficiencies or opportunities, designing the solution and working with international solution vendors, developers and testers to implement the solution. This process culminates in training the users and ongoing support of the solutions implemented to ensure it remains a success for its entire lifetime as part of the guarantee of the high standard of service we provide.
We believe in honesty, integrity and the highest level of service for our clients. Mediate Solutions has a strong reputation and partnerships in London, Stockholm and LA, as well as links elsewhere in the UK, Europe and Sydney. We have worked with all major broadcasters, including the BBC and BSkyB on their largest change projects as well as working in the retail and banking sectors.
We have helped many companies take advantage of cloud technologies and also develop AI solutions to gain new insights or automate where not previously possible.


Project Roles

  • Business

    • Business Analysis
    • Requirement Prioritisation
    • Project Management
    • Reporting
    • Solution Simplification & Communication
    • Change Management

    • Technical Analysis
    • Specification Documentation
    • Solution Architecture
    • Technical Project Management
    • Systems Integration
    • Test Management
    • Development

    • Requirements Engineering
    • Workflow Analysis & Design
    • UX Design and Prototyping
    • Training Development and Delivery
    • User Acceptance Testing


  • Cloud

    • Cloud Migration
    • Remote Editing
    • End-To-End Workflow Design
    • Hybrid Design and Implementation
    • Onsite Kit / Hybrid Tools
    • Private Cloud
    • Public Cloud
    • IaaS, PaaS and SaaS
    • Managed Services

  • Artificial Intelligence

    • Business Intelligence
    • Automation
    • News and Social Media Insaights
    • Market Insights
    • ChatBots
    • Media Analysis
    • Customer Personality Insights
    • Custom App Development

  • Workflow and Formats

    • End-To-End Workflow Design
    • Automation
    • Media Format Expertise
    • Automated Media Analysis
    • Automated File Processing
    • Encoding Profile Creation
    • Solution Evaluation and Selection

We have helped major organisations and broadcasters migrate entire workflows with PetaBytes of data and millions of files to the cloud.

Often, the best approach is not to go 100% into a single platform but to adopt a ‘hybrid’ approach using a mix of onsite kit, private and public cloud implementations. Even within this high-level hybrid architecture there are various models, including: kit purchase, leasing, rental and hosting, managed services, on-demand/pre-provisioned IaaS, PaaS or SaaS solutions. With a deep understanding of the strengths and weaknesses of each approach we design and implement a mixed solution that delivers the benefits whilst negating the weaknesses. We are then able to provide both onsite and offsite 24/7 support.

Working with BASE Media Cloud and BeBop Technologies we are uniquely able to achieve this. Together we can identify the best workflows and architectures for your business and have all the tools to deliver it.


Artificial Intelligence (AI) and machine learning is and will continue to revolutionise business. It provides a new way to automate processes that was not possible before and presents new opportunities and insights.

There are few with experience in AI but we are blessed to have several AI experts on the team with experience in multiple live implementations. We are also asked to talk publicly on AI, including at the BBC Blue Rooms. As an IBM MSP we also have unique access to IBM Watson and the IBM AI team to assist in enhancements and implementations.

Solution Examples:

  • Automated ChatBots – users have a human conversation and receive product recommendations
  • Business Intelligence – summarise and gain insights into your business data
  • News and Social Media – summarise ~300,000 articles daily to gain market insights
  • Media Logging – automatically log your media

Fast turnarounds on huge quantities of media require a strong workflow and automation.

We have helped several major broadcasters design entirely new workflows and streamline existing ones. Where new solutions are required we go to market and select and evaluate the most suitable solutions.

The Team

Managing Director: Damon Neale

Damon has over 10 years experience in consulting and technology, working in Media & Entertainment with New Media Technology as well as retail and banking.

For the past 8 years he has worked as a Senior Consultant, Solution Architect and Systems Integrator with the most complex formats such as video and graphics in the most challenging area of broadcast. Damon has played a key role on the largest and most complex technology change projects in the broadcast industry for the biggest broadcasters including the BBC, BSkyB and Sony Pictures Television. He also have a grounding in media production, formerly working as a professional photographer, videographer, editor and graphic designer with a deep understanding of the respective workflows.

More recently Damon has helped to migrate entire businesses to the cloud. He has designed cloud architectures that help broadcasters take advantage of the benefits the cloud offers while negating some of the weaknesses with a combination of onsite, private and public cloud resources being consumed in a mix of Iaas, PaaS and SaaS ways.

In addition, he has developed expertise in AI and Machine Learning working closely with cloud based AI API vendors such as IBM Watson to deliver new ways of automating or gathering insights into data.

Damon applies these skills, knowledge and experience to projects to ensure that the solutions delivered will work for the end user and deliver the required results to the business.

Email Me:

Call Me: +44 (0)7824 805228



Senior Project Manager

Peter is a delivery focused IT professional who has implemented programs across a wide spectrum of IT areas including application build and roll out, virtualization projects, data centre decommissions, office migrations, ISO27001 and Cyber Essentials standards and designing/implementing DR/BCM solutions.



AI Expert

Will is experienced in business development and building cloud and AI apps.

Will has given a talk for the BBC as part of their AI and Automation season and is meeting with the House of Lords to discuss AI policy in the UK.



Project Manager

Maria is a competent account and project manager with a background in managing fast-paced creative projects.

What Can We Do For You?

We are project intermediaries, liaising and translating between the business stakeholders, end users and solution development / delivery teams to mediate a solution that achieves the desired business benefits while remaining fit for purpose for the end users. Over the past 8 years we have been hired to provide Analysts, Consultants, Developers, Technical Project Managers, Solution Architects or Systems Integrators to fulfil this important role to ensure a common understanding, that all parts of the solution align and continue in the same direction towards a common goal.

We industrialise processes by utilising the latest technology, such as AI and the Cloud, and business processes, simplifying unnecessarily complex tasks and automating workflows. This allows teams to deliver content in new ways and to more platforms whilst freeing up user time to focus on the creative process.

We also assist in industry research and defining the strategy to launch/improve new products and services into the industry.

If you need someone capable to assist with your project, big or small, we have in-depth knowledge of the Cloud, AI, media formats and workflows with experience on a variety of change projects.

What Others Say About Us

David Ballew

“Just wanted to say I really personally appreciate how much you’ve stuck with this and how much you’ve helped get to the bottom of the issues.  I feel it’s much closer, and your emails are so clear, I know that the progress is very much attributable to your effort…Andy, Eric, everyone speaks VERY highly of you, including me.”

David BallewVP - Sony Pictures Television
David Benson

“Generally speaking, your contributions to the project and our team thus far have been nothing short of stellar.

David BensonManaging Director - DSB Consulting
Shizana Arshad

“Damon’s service from start to finish has been exemplary and on a professional, knowledgeable, yet friendly level that exceeds others. It was clear that his primary aim was to understand our requirements and satisfy us as a client. The level of customer support has been exceptional, never charging for going that extra mile.

Shizana ArshadExecutive Assistant - Stow Securities Plc
Gareth Edwards

“Thanks Damon. It’s been a pleasure and will certainly be back in touch…will be sure to recommend you to others.”

Gareth EdwardsDirector - Ashville Group



Best TV Broadcast Consultancy 2017

Worldwide Business Review Magazine

AI UK Business Elite of the Year

AI Magazine

IABM Peter Wayne Award 2016

BASE Media Cloud – Shortlist

Young IT Professional of the Year 2012

British Computer Society: Individual Excellence Awards – Finalist


IABM Design and Innovation Award 2016

BASE Media Cloud – Project, Event or Alternative Product/Service

TVB Europe Awards 2016

BASE Media Cloud: Live Broadcast Production

UKIT Awards 2016

BASE Media Cloud – Project Excellence, Best Use of Cloud Services

Young IT Professional of the Year 2017

British Computer Society: UK IT Industry Awards. Personal Excellence – Highly Commended (2nd place)

Send us a message


Call Us: +44 (0)7824 805228

Where We’re Based

We’re based in central London with an office between Euston and Kings Cross stations and a second base on Southbank next to Waterloo station for easy access to all of London and national / international train routes, making it easy to meet and discuss opportunities or to commute to where you need us. If you would like to meet for a coffee to learn more about how we can help you, please send us a message.